General
Contacts / Connections
Communities / Discussions
Library / Resources
General | Top
Q: How do I make a new post?
A: On the site, go to “Participate" > “Post a message.” From an email for a particular discussion group, you can use the “Post Message” link located at the top of the discussion email. Each community also has a unique email address. Save that to your address book, and easily start a new post like you would a regular email.
Q: How do I respond to a post?
A: To respond to a post, first click on the post to open it in full, then to the top right you can click on “Reply" to post your reply to the community. To send a private reply only to the author of the post, click “Reply Privately” (located in the "Reply" drop-down menu).
Q: What is my username/password?
A: Your login credentials are the same username and password that you use to log in to the Federal ADA website. If you have forgotten your login credentials or need assistance logging in, please call
02 8815 3333 or click
here.
Q: How do I update my contact information?
A: Click on the profile icon on the home page of Peer, or if you are already on your profile page, please select the pencil icon to edit your contact details or any other section of your profile. If you see a little blank picture next to your you should upload a photo of yourself!
Q: How do I control what information is visible in My Profile?
A: Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.
Contacts / Connections | Top
Q: How do I find old friends, colleagues and other ADA members in Peer?
A: Click on “Find a Peer" on either the home page or the Peer community page. Use the search function to find other ADA members. If you need help please send one of the ADA staff a message.
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the "Find a Peer" directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture.
Q: Why should I add contacts to my contact list?
A: Creating your very own Peer address book makes it easy to send your contacts messages, just to stay in touch, get some advice or even build your referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain details of your profile that others can't.
Communities / Discussions | Top
Q: What are communities?
A: Communities are groups of discussions, you may be a member of just one or perhaps many communities.
Q: What communities do I already belong to?
A: Go to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.
Q: How do I join a community?
A: Click on “Communities” on the home page and click on “Communities I Can Join” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest or No Email).
Q: How can I control the frequency and format of emails I receive?
A: In your profile click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Your options for notifications are:
- Real time: sends a notification (app and email) every time a new message is posted.
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
- No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
- Consolidated Digest: Allows you to combine multiple communities into one notification email.
Q: How do I leave a community or unsubscribe from a discussion?
A: Go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "Leave Community” under the Actions column for the discussions you wish to leave.
Q: Can I search for posts across all of my communities?
A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, select one or more filters from the menu on the left side.
Libraries | Top
Q: How do I find resources that have been uploaded to Peer?
A: If you know which community the resources might have been uploaded to, go to the community and click on the “Library” tab.
Q: How do resources end up in the Peer library?
A: The Peer library is populated in two ways:
1. Resources are attached/added to a post, which in turn saves the resource to the library.
2. Resources are directly uploaded to the library. Anyone can add a resource by clicking on participate” then selecting “Share a file” or by clicking on the Library tab and then on "Create Entry".
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.
Q: I'm having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.